Returns & Exchanges
At Espresso Egypt, we strive for your complete satisfaction with every brew. If you are not entirely happy with your purchase, you can return or exchange eligible items within 14 days of delivery.
Initiate a Request
Contact our customer support team via email or WhatsApp with your order number and the reason for the return.
Prepare the Package
Ensure the item is in its original, unopened packaging with all accessories and the invoice included to qualify for a full refund.
Courier Pickup
We will schedule a specialized courier to collect the package from your address within 3 to 5 business days.
Quality Inspection & Refund
Once our technicians verify the item's condition, your refund will be processed via your original payment method or as store credit.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing